ZEST takes reasonable steps to ensure that all personal information is kept secure in accordance with reasonable physical, electronic, and managerial procedures. However, for personal information collected online and stored in electronic databases, you acknowledge that no security system is impenetrable and that the security of those databases can never be guaranteed. ZEST also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us is transmitted at your own risk. Nevertheless, once your transmission is received, reasonable steps will be taken to preserve the security of such information and ensure that there are appropriate security protections in place.
Novo Nordisk Pharmaceuticals Pty Limited ABN 40 002 879 996 (Novo Nordisk) is bound by and comply with, in Australia, the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Novo Nordisk respects individual privacy and the rights of individuals to control their personal information. Novo Nordisk and our third party contractors are bound by privacy laws in respect of the collection, use, disclosure and handling of your personal information.
Novo Nordisk does not collect your personal information, unless you provide it to us voluntarily and knowingly. This means you are under no obligation to provide personal information to us, although a failure to provide all or some of the requested personal information in some circumstances may limit our ability to provide products, services or information to you or otherwise to do business with you.
Novo Nordisk collects and processes personal information about you for a lawful purpose connected with our functions or activities and the collection of the information is reasonably necessary for us to perform our functions and activities, including providing the best possible quality of customer service to you.
We may collect the following information about the visiting healthcare professionals and third party providers:
Novo Nordisk may collect other types of personal information where it is necessary for us to take appropriate action in relation to a reasonable suspicion of unlawful activity or misconduct of a serious nature that relates to our functions or activities.
The purposes for which Novo Nordisk may use or disclose your personal information include:
You will always have a choice as to what information you provide and we will give you the right to be anonymous in your dealings with us wherever possible. However, if you decide to withhold personal information which is necessary for us to provide a product or service, it may affect our ability to provide you with that product or service.
Any information we collect is used internally, by us, affiliated organisations or our parent company to:
We do not sell, rent, or trade your personal information with others. Information provided by you may be stored in databases or other systems which are stored overseas including, but not limited to Denmark, New Zealand and India. We may disclose your personal information in the following circumstances:
Forms used to collect your information may give more specific details about the way we use your information.
We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Your information is stored securely whether in an electronic or physical form. For example, only staff needing access to the information are allowed access. Your personal information is stored in secured premises or in electronic databases requiring logins and passwords.
Some information is kept for a number of years to comply with legal requirements. Any personal information that is no longer needed is destroyed.
We collect general usage information about visitors coming to our Website. This includes:
You cannot be identified from this information.
Sometimes our Web servers collect this general information with the help of cookies. A cookie is a small file that a Website writes to your hard drive when you visit that site. Cookies cannot read information from your hard drive or read information from other cookies. If you turn off cookies in your Web browser, with exception of accessing information in our Healthcare Professionals sections, you will still be able to access and browse the Changing Diabetes® Website.
You can write to us and ask for a copy of the information we hold about you. There is no fee for requesting access to your information. However, we may charge you the reasonable cost of processing your request and there may be some legal or administrative reasons to deny access. If we decide to deny access, we will provide you with a reason why.
You may review, change, or correct any personal information including the permitted uses of your personal information and addition of your information by contacting Novo Nordisk Pharmaceuticals Pty Ltd at the address below.
Novo Nordisk disclaims any and all liability related to or arising out of use of the information contained in this site.